The Indicee Blog

Reflecting upon Sage Insights 2010

by Scott Pledger on May 22nd, 2010

I am back in the office after a whirlwind trip to Denver for the annual Sage Insights conference. This 2010 edition was my first as a Sage alumnus and I came away with a feeling that not only is Sage, and its ecosystem of partners, world-class in business but also as people. I guess I knew this all along, but sometimes it takes time away to truly appreciate it.

Here are a few of my conference observations:

Cloud computing is moving to the forefront of the Sage product strategy. In his keynote presentation, Himanshu Palsule, EVP of product strategy and marketing, called cloud computing one of two major trends to capitalize upon and introduced Sage North America’s cloud-based “connected services” as a key product strategy pillar. Connected services take “the richness of on-premise applications and connect to the reach of cloud-based services.” The launches of Sage SalesLogix Cloud and Sage Fundraising Online are examples of Sage dipping a toe in the “cloud” water (does that make it “rain”?)

Visitors at Indicee's booth at Sage Insights keenly interested in Cloud BI....or maybe Craig was sharing another uproarious story from trade shows past.

Business intelligence continues to gain in prominence within the Sage community. This year’s conference featured an entire presentation track dedicated to business intelligence, analysis, and reporting. And if the buzz at the Indicee booth was any indication, the opportunities for cloud-based analysis and reporting solutions are immense. Business partners outlined the challenges that clients are facing when it comes to creating and updating reports especially when the data resides in multiple systems such as Sage ERP MAS or Sage ERP Accpac and SageCRM. Conversations also revealed that the complexity and costs of typical on-premise BI solutions are often barriers to adoption.

Sage ERP Accpac – still near and dear to me – continues to garner much attention as the ERP of the future (very near future with Version 6 beta just around the corner); the slick user interface and improved workflow continue to impress. Kudos to the product team under the leadership of Scott Zandbergen, Erik Kaas, Alok Tyagi, and others.

The Simply Accounting group under the stewardship of Jamie Sutherland continues to be one of the most innovative teams in the Sage family. They have followed up on the success of Billing Boss, the online invoicing tool, with a mobile payment processing solution called Payment Boss.

Sage continues to be the “partner’s choice” for top vendor–forthrightness, integrity, and accessibility are a few of the words that come to mind to describe Sage. Speaking with fellow attendees and trolling the online forums, common themes are the positive feeling about the Sage team and a real bullishness about the Sage strategy.

A big shout-out to the entire Sage team for pulling off another successful Insights conference. Can’t wait until Sage Summit 2011 in DC.

Keep dialed into this channel for more Indicee news including the upcoming launch of our iPhone & iPad mobile reporting application (incidentally, Himanshu indicated that mobility was the other key trend influencing Sage product direction).

Scott Pledger

  • Share/Bookmark

Under The Radar Goes Over Well!

by Geoff Devereux on April 20th, 2010

Occasionally (when warranted), we aren’t above tooting our own horn and this is one of those times.  Last week, Mark (our CEO) was down in Mountain View, CA for a technology conference called Under The Radar.  In the past 3 years, companies selected to present at Under The Radar have gone on to raise over $1.36 Billion.  The organizers work closely with some of Silicon Valley’s leading Venture Capital firms to share information about emerging start-ups and innovators.

With the entire office cheering him on via UStream, Mark brought his A-game and knocked it out of the park!

We were awarded the Judge’s Choice Award for the Analytics category!

It’s a privilege to receive this sort of recognition and we really appreciate it.

As well, we received some very kind words from the panel moderator, Jeremy Toeman - an expert in consumer lifestyle technology:

“I think Indicee’s website did the best job of the presenters now of radically, clearly saying what you do.  Specifically that is… Easy Business Intelligence Reporting.  Boom!  I get it! Done.”

The presentation included a bit of background on our team and B.I. pedigree, the challenges of B.I., the pain of spreadsheets, and the cure!

Here’s the presentation guys:

And the slidedeck:


Indicee_Under_the_Radar_v2.1_nobuild_opt

And lastly, we’ve fished out some of tweets streaming during the Analytics session:

Enjoy!

  • Share/Bookmark

Reviewing the Refresh – A Look Back at F5 Expo

by Geoff Devereux on April 9th, 2010

This past Wednesday was the 1st F5 Expo in Vancouver. The event was billed as a conference for business executives on changing technologies in the online space. In retrospect, I think it’s fair to say the inaugural F5 was as much about finding its own identity as it was about technology.  You can’t grow without growing pains.

Overall, it was a very good event and shows a great deal of potential for the future!

The event was attended by 1000+ enthusiastic area business people.  It was a highly energized crowd and everyone was keen to learn and connect.  The conference really highlighted for me something I’ve noticed the past few years in Vancouver.  There seems to be a… realization, for lack of a better word, that NOW is our time to shine.  I think the organizers very successfully keyed in on this, no pun intended.

The line up of speakers and panelists was fantastic.

Tod Maffin, noted strategist, technologist, author, and speaker opened the show.  Although I missed the talk, based on the tweets I saw, I can only characterize his message as a cautionary tale.  I think Ferris Bueller said it best, “Life moves pretty fast, if you don’t stop and look around once in a while, you could miss it.”

And Malcolm Gladwell closed the show.  Another cautionary tale, you can find details of his talk on Techvibes and the Vancouver Sun.  I think he sums up nicely when he says, the internet is a means to an end, not an end in itself.

I managed to make it to 2 panel sessions.

The first was on Cloud Computing where our very own, Mark Cunningham, contributed to a discussion on the technology.  Mark was joined by Howie Wu, CEO of Layerboom and by Ryan Storgaard, Microsoft’s Director of Cloud Services Strategy.  The moderator was Rajan Sodhi, VP of Marketing for the hosting company Peer 1.  Mark commented to me afterward that there probably should have been 2 Cloud sessions.  One that dealt with Cloud for Business Users and one that dealt with Cloud for Techies.  The result would be two very different discussions.  And I think that nicely sums it up.  You can find some of Indicee’s thoughts on cloud here, here, and here.  If I had to pick one thing from that a Business User would be wise to take away from the session, it’s Howie’s explanation that Cloud “turns fixed costs into variable costs”.

The second session I attended was a panel on Avoiding Start-up Pitfalls.  This was a bit self-indulgent on my part seeing as I work for a start-up and have worked for a bunch of start-ups over the past 5 years.  The panel was comprised of Ryan Holmes, CEO of Hootsuite - the Twitter client, Danny Robinson, Managing Director of Bootup Labs - the incubator fund, and Michael Fergusson, CEO of Ayogo Games - social and mobile gaming, and moderated by Carisa Miklusak, co-founder of SoMedios - social media consultancy firm.  This panel definitely wins the prize for best soundbites at F5!  Here’s a sampling (I’m paraphrasing a bit, still waiting on my tricked-out recording device):

Danny: Equity is rarely a 50/50 deal with co-founders. Have the conversation early when you have nothing to lose.

Michael: The CEO has to be the top salesperson in a start-up.

Ryan: Kill your customers with a dull pencil (avoid the customization trap).

All: Business plans are dubious at best.

Danny: Take the cheapest money you can get.    

And: It’s not the firm who funds you, it’s the partner at the firm.

Michael: The worse possible outcome is a lingering death.  If your start-up is going to fail, make sure to fail well.

This last point reminds me of a recent Globe and Mail video of Mark Evans interviewing Roger Martin on innovation.  According to Martin, “to innovate you have to court failure”.  Roger Martin is Dean of the Rotman School of Management at University of Toronto.

You know, this may actually sum up the whole conference.  To innovate you have to court failure.

We would like to sincerely thank the organizers of F5 Expo, and all the participants, speakers, sponsors, and everyone who helped make this event possible.  You guys did a great job and have continued to step up and take risk in order to bring out the best in Vancouver!

For more reviews from F5 check out:

Gillian Shaw: iPad apps: Made in BC

Middle Child Marketing: F5 Expo Review

Kiwano Marketing: Best of Social Media Metrics

Flickr: Jeremy Lim

Twitter: #F5Expo and #F5cloud

If you know of other URLs with F5 reviews, feel free to leave them in the comments.

Enjoy!

  • Share/Bookmark

F5 Expo to host Cloud Computing panel April 7, 2010

by Geoff Devereux on March 26th, 2010

The Massive Technology Show, a Vancouver tradition, has been reinvented this year as F5 Expo.  The meaning behind the name comes from the “Refresh” function the F5 key represents on a computer keyboard.  The rationale is, “in the face of rapid change, who wouldn’t need to hit the refresh button?!”

The one-day conference is aimed at business executives interested in the latest trends in the online space.  This year’s focus is social media, search marketing, mobile applications, and (our favourite) cloud computing.

Our CEO, Mark Cunningham, will be joining a panel of local “digerati” in the cloud space to share insights into where cloud computing came from and where it’s going!

Tickets are still available! You can check out the Tradeshow, the Sessions, or the Full Meal Deal that includes taking in the Keynote Address on Innovation by Canada’s own Malcolm Gladwell!

Register here.

Enjoy!

  • Share/Bookmark

Tourist in Techie Land: Reporting from Cloudcamp Vancouver

by Geoff Devereux on March 17th, 2010

During introductory remarks for Cloudcamp Vancouver this past Saturday one of the organizers asked the group, ‘how many of you are technical people and how many are “from the business side”?’. The split was about 70/30 for the technical side.  The witty rejoinder to this result was something about why having it on a Saturday is a good idea – ‘only the technical guys would think this is a good way to spend a Saturday’. I saw one guy wearing a shirt that said, “I’d rather be surfing”, but the picture was of an open laptop.  Okay, so I’m joking about that last bit.  But, as a non-techie attending on behalf of Indicee, I was definitely in the minority.  Hence the “tourist” designation.

Here’s my thoughts on the day.

For the uninitiated, Cloudcamps are workshop-based events where the participants decide the curriculum at the beginning of the day.  Then, they spend the rest of the day talking about their main areas of interest with respect to “Cloud Computing“.  This can even include spirited, in fact heated, debate about how one defines Cloud Computing.

For our purposes, we can define Cloud Computing as what Indicee does! We deliver our software online through your browser.  And, our back office exists pretty much entirely on Amazon Web Services (EC2).  The Cloud. As a side note, I was delighted to hear that EC2 generously donates computing time to University of British Columbia (UBC) students to help build for the future.

That said, like a cloud, the definition is definitely nebulous and within the tech community it’s a moving target (to say the least). On Saturday, Dave Nielsen (Clouderati), stated a good working definition, I think.  Cloud is 1) managed, 2) self-serve and 3) on demand.  Dave is one of the founders of Cloudcamp.

Cloud is the essence of Software as a service, and we, Indicee, are the quintessential Saas provider.  We get all of our computing power and data storage metered like you get electricity from your local utility.

Destination Cloudcamp

So far over 15,000 people have participated in Cloudcamps worldwide.  The events are organized as an “unconference” which means, in short, Embrace The Chaos.  The organizers basically provide a blank canvas (within the context of Cloud) and with the help of an impromptu panel some topics are generated to fill up the breakout sessions later in the day.

Everyone involved brought their A-game so we were able to have a lot of fun collaborating on what the day would end up looking like.  The list of “official” organizers is here, but the cool thing about an unconference is that we ALL became organizers.

In the end seven sessions were defined:

- Intro to Cloud Computing
- Cloud Management & Interoperability
- Designing for the Cloud & Best Practices
- Cloud Computing for Large Enterprises
- Security, Privacy, and Trust
- Scaleable Data Management (SQL vs noSQL)
- Enterprise Integration

If I can, I’d just like to pick out one thing from each of the sessions I attended to give you the flavour of the day.  Looking at my word count, I’m already pushing the bounds of net-friendly postings.  For more info, you can check out the Flip Notes from the day here.

Session #1: Cloud Management & Interoperability

Troy Angrignon kept a blistering pace through this lively roundtable in order to get through the points in good time.  The question of Vendor Lock-in was the overriding concern by a wide margin.  IT-guys are uber-paranoid of being held hostage and having their data held hostage.  It makes sense.  Once bitten, twice shy.  IT has a ton of baggage from the last generation of computing.  I don’t have the hubris to say “it’s different this time”, but I would say the issue is less difficult in a Cloud world than it was in the client/server world.  I hadn’t realized how intense these concerns were.  Good to know.

Session #2: Designing for the Cloud & Best Practices

Without being too facetious, my main takeaway is probably that I was in the wrong session.  This one was more of a how-to with respect to understanding the technology layers that make up a Cloud App; when to expect bottlenecks, and what to do about them.  Looking at the Flip Notes I think the Large Enterprises session would have held more value for me.  Know for next time.  Trevor O and Dave did a good job, it just wasn’t my bag.

Session #3: Scaleable Data Management – SQL or noSQL

I was really looking forward to this session because it had the potential to turn into an epic nerdfight.  All it would have taken is the presence of one militant, dogmatic ideologue on either side of the debate.  Unfortunately, our group was exceedingly rational and brought nuanced and balanced views.  My friend and colleague, Ryan Prociuk, really showed his chops on the subject bringing a ton of knowledge and experience to the group.

I won’t burden you with the gory details of this one.  Suffice to say, database are not one size fits all.

For now, just know the complexities of SQL (Structured Query Language) could be compared to writing macros in Excel. Tricky.  Here at Indicee, we prefer to let users ask questions using plain English.  It cuts down on the angst.

The highlight of the session, and indeed the DAY, was clearly Dave’s anecdote about running 50 million users on only 1 Oracle database.  It takes a fair bit of “wizardry” to pull something like that off.

Like the saying goes: “Plan for failure”

Aloha

It was a great day.  To everyone who came out, good on ya.  To everyone I was able to connect with, good times.  And to the sponsors, thanks. Leave a comment!

Meeting of the minds

Great local art in the Venue foyer

Enjoy!

  • Share/Bookmark
Older Posts »
RSS Twitter