Privacy Policy

Indicee values and respects your privacy
Date of last revision: October 26, 2011
We believe your relationship with us is based on trust and that’s why we’ve taken extraordinary steps to protect your personal and business information. We also believe in clearly describing what information is collected and how it may be used by Indicee, Inc. (“Indicee”). Read the following to learn more about our Privacy Policy.

Indicee has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at .(JavaScript must be enabled to view this email address) 2200 – 1050 West Pender Street, Vancouver BC Canada, V3C 5R8. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through our applications.

This Privacy Policy is part of our Terms of Use, and by accessing the Indicee website or using any of the services provided through the website you are accepting this Privacy Policy.

Information we collect

• Personally identifiable data: Indicee collects your first and last name, email address, company name, title, phone number, password and perhaps other Personally Identifiable data when you choose to provide this information for a specific purpose on our site, including registering for our service. We also collect your credit card if you choose to upgrade. This can be Profile Information and this information is used for log-in purposes and is never revealed to other Users (except by you). You can update your profile information such as name, company name, title, phone number and password by logging into your account, and going to “My Stuff” and then “My Profile”. We may also collect these types of personally identifiable data if you contact us regarding our products or service or schedule a demo. We will additionally ask for your address when you choose to request more information regarding our partnership program. If you wish to update or request that we no longer use this information you may contact us at .(JavaScript must be enabled to view this email address). We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
• Privacy firewall: The information you submit to Indicee is divided into two categories: Public and Private.
• Public data includes your Profile Information (i.e., your display name, industry, and personal icon, if you have provided one) and any User-Generated Data in the form of comments or questions that you openly contribute to publicly-accessible forums. If you use a discussion forum, blog or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. To request removal of your personal information from our blog or community forum, contact us at [email address]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why. We also have testimonials and case studies on our site. All individuals have given permission to post their personal information on these testimonials. If you wish to request the removal of your testimonial from the site, you may contact us are the email address above.
• Private data is comprised of Business Data that you upload to the site. You can share this data with other Users on a voluntary basis. Indicee will remove all identifiable information about your business, then combine that data with hundreds of other anonymous Users in similar industries and report aggregate trends. This lets you benchmark your performance against comparable organizations, while still protecting the confidentiality of your personal and business information. It’s one of the most valuable benefits of using Indicee.

How your information is used

• We may use your Profile Information to provide the services you’ve requested, including services that include your own customized content.
• We may from time to time send you an email to update you on system information, service changes or to solicit your feedback. We also may send you promotional or marketing emails. If you would like to unsubscribe from these emails, please click on the unsubscribe link in the email.
• We use aggregate and non-personally identifiable data for benchmarking and reporting broad industry trends.
• We may share aggregate non-personally identifiable data with third parties outside of Indicee in such forms as research reports, white papers, or articles.
• We do not share, sell, rent, or trade PII with third parties for their promotional purposes or in any other than as outlined in this policy.

Service Providers
We use other third parties to provide credit card processing and email services on our site. When you sign up for these services, we will share your personal information as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

We may also share personal information or confidential information on a non-aggregated identifiable basis with third parties in infrequent, limited circumstances, including when complying with legal process or law enforcement, preventing fraud or imminent harm, and ensuring the security of our network and services.

Your choices for sharing information

• We offer you choices whenever we ask for information, except when you provide your name, company name, title, phone number, email and password for sign-up and when we aggregate anonymous business data.
• We have created tools that allow you to participate in Indicee so you can share as little or as much information with whomever you want.
• We allow you to delete your private data because it is your data and you own and control it.
• We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
• In the event indicee goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Security

• The security of your personal information is important to us. When you enter sensitive information such as credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at .(JavaScript must be enabled to view this email address).

Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information unless you sign in to the application. IP addresses are tied to personally identifiable information only after signing in to the application for the purposes of enhancing the security between your browser and the Indicee service.

We use third-party web traffic tracking services, including Google Analytics and Chartbeat, that use cookies to track non-personally identifiable information about visitors to our site in the aggregate. This information may include geographical data, referring sources, search terms and navigation through our website. This information is used to ensure a positive user experience for visitors and to help us identify any problem areas on our site. To read the terms and privacy policies which govern our use of these services, and how they handle the data they collect please visit http://www.google.com/analytics/tos.html and http://www.chartbeat.com/privacy/

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your session id, so you don’t have to login more than once. This cookie also enables single sign-on between our forum and our application. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as the forum or client-only areas, will be limited.

This privacy statement covers the use of cookies by Indicee.com only and does not cover the use of cookies by any 3rd party cookies used for traffic reporting purposes.

Clear Gifs (Web Beacons/Web Bugs)
We may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see instructions posted above.

Re-Targeted Advertising
Re-Targeted advertising uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. This information is then used to display ads. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from Indicee or through third party website publishers. If you would like to opt out of re-targeted advertising from Indicee that occurs when visiting our third party advertising publishers, please click here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

This Web site contains links to other sites that are not owned or controlled by Indicee. Please be aware that we, Indicee, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Contacting Indicee
If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

If you have any questions about the terms of use agreement or privacy policy, please contact us at .(JavaScript must be enabled to view this email address). You may also contact us by mail at 2200-1050 West Pender Street, Vancouver, BC, Canada, V6E3S7.